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Seller Policy for M R MEGA SHOP .Com

Introduction:

M R MEGA SHOP is an online shopping platform serving customers across Bangladesh.

To maintain quality service and streamline operations, the following seller Policy

has been established for sellers partnering with M R MEGA SHOP.

Delivery Commitment:

• Sellers must ensure timely hand over the product to our delivery man /shipment house

so the products will deliver to the customers within the specified time frame agreed

upon during the order placement.

• Any delays in delivery must be promptly communicated to M R MEGA SHOP's management

team with valid reasons.

Commission Charges:

• M R MEGA SHOP will charge a commission on each product sold through the

platform.

• Sellers are responsible for remitting the commission amount to M R MEGA SHOP

within the agreed-upon time frame.

Refund and Exchange Policy:

• Refunds are not permitted except in cases where the product received by the

customer is defective or significantly different from the description provided.

• Customers have the option to exchange defective products for a replacement of

the same item or a similar one of equal value. If Seller have not the same item then seller must

Refund money.

• Sellers must cooperate with M R MEGA SHOP's customer service team to facilitate

the exchange process efficiently.

Product Quality Assurance:

• Sellers are expected to maintain high standards of product quality and ensure that

all items listed on the platform meet the specified criteria.

• Any complaints regarding product quality will be addressed promptly, and sellers

may be subject to penalties or removal from the platform if consistent issues arise.

Compliance with Policies:

• Sellers must adhere to all policies and guidelines set forth by M R MEGA SHOP,

including but not limited to product listing requirements, pricing regulations,

and customer service standards.

• Violations of policies may result in penalties, suspension, or termination of

the seller's account on the platform.

Communication and Support:

• Sellers should maintain open communication channels with M R MEGA SHOP's management

team for any queries, concerns, or assistance required.

• M R MEGA SHOP will provide necessary support and guidance to sellers to ensure

smooth operations and customer satisfaction.

Conclusion:

By adhering to the Vendor Policy outlined above, sellers partnering with M R MEGA

SHOP can contribute to a positive shopping experience for customers and foster a

mutually beneficial relationship with the platform. Failure to comply with the

policies may result in consequences as per the discretion of M R MEGA SHOP's management

team.

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